General FAQ

What services do you offer? 

 We specialize in braiding and twisting hairstyles. Our skilled hairdressers can create a wide range of braided styles such as box braids, cornrows, Senegalese twists, and more.

Where are you located?

Currently, we operate from a home-based setup to offer our services. However, to ensure client privacy and safety, we only disclose our address to confirmed clients. When you book an appointment, we will provide you with the necessary details.

How can I book an appointment?

To book an appointment, you can reach us through our website or contact us via phone. Provide us with your preferred date, time, and type of hairstyle you desire, and we will check our availability and confirm the appointment with you.

What is the duration of a typical braiding or twisting session?

The duration varies depending on the complexity and length of the hairstyle you choose. Generally, braiding or twisting sessions can take anywhere from 2 to 8 hours. We strive to give you an estimate during the consultation, so you can plan your time accordingly.

What should I bring to my appointment?

Please bring the following items to your appointment:

  • Clean, washed, and detangled hair (unless we specify otherwise)
  • Hair extensions or any specific hair accessories you would like to incorporate
  • Any pictures or inspirations for the hairstyle you desire
  • Snacks or refreshments, as the process may take several hours                 

How should I prepare my hair before my appointment?

To ensure the best results, please come to your appointment with clean, freshly washed, and completely dry hair. Avoid using heavy styling products or oils before the session, as they can make the hair harder to work with. We recommend avoiding any hairstyles that may cause excessive tension or stress on your scalp prior to your appointment.

What are your prices?

Our prices vary depending on the complexity of the hairstyle and the length of time required to complete it. We offer competitive rates, and you can find detailed pricing information on our website or by contacting us directly.

Do you offer consultations?

Yes, we offer consultations to discuss your desired hairstyle, assess your hair's condition, and provide recommendations. Consultations help us understand your expectations and ensure we can deliver the best results possible.

What safety measures do you have in place?

Client safety and hygiene are our top priorities. We follow strict cleanliness and sanitation protocols, including disinfecting our tools, work areas, and accessories. We also use fresh towels and hair supplies for each client.

What is your cancellation policy?

We understand that unexpected circumstances may arise. If you need to cancel or reschedule your appointment, please notify us as soon as possible. We appreciate at least 72 hours' notice to accommodate other clients. Late cancellations or no-shows may be subject to a cancellation fee.

If you have any additional questions or inquiries, please feel free to reach out to us through our website or contact information. We look forward to providing you with beautiful braids and twists!